Returns Policy

 

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

If you have purchased a product and are not fully satisfied, or simply had a change of mind then you can return your undamaged and unused items to CP King within 14 days of receiving your goods for a refund, please note a 15% restocking fee of original purchase price will apply for standard products returned. The shipping cost from the original purchase are non-refundable and return shipping cost will not be covered by CP King.

No refund will apply to special orders or non-standard products.

Term & Conditions:

  • Returns need to be return within 14 days from purchase date
  • 15% restocking fee applicable on standard products
  • Shipping cost is non-refundable for change of mind purchases
  • Any discrepancies or damage products received must be reported within 48 hours of receiving goods.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item and advise you on the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within 30 days however you should usually see this within days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. All Freight Costs incurred by us plus 15% Re-stocking fee will apply for change of mind.