Q. Can I get samples of your products?
A. Sample products are available in our showroom located at 2/800 Cooper Street, Somerton VIC 3062. Selected products are available for postage, please ‘Contact Us’ to arrange a sample to be sent.
Q. Do you offer special or customs products?
A. Yes. At CP King, we can customise most products. Whether you require a custom colour finish, products cut to a different size or a completely new design, we can help you. Please call us on 1300 200 211.
Q. How do I order a custom or special order product?
A. Custom or special orders need to be placed over the phone or through an online inquiry. ‘Click Here’ to complete our online form or call us on 1300 200 211.
Q. Can you powder coat bollards and bike racks in other colours?
A. Yes. There is an endless colour option for powder coating our bollards and bikes racks. Give us a call on 1300 200 211 to discuss your requirements. Non-Standard colours are treated as a custom/ special order.
Q. What are the lead times for your products?
A. Our standard products are stocked and ready to be dispatched. Custom and special orders have various lead times depending on the product required. Please contact us for a timeframe on 1300 200 211.
Q. Do you only offer the products listed on your website?
A. No. If you are after a specific product that is not listed on our website, please call 1300 200 211 and speak to one of our friendly staff.
Q. What warranty is offered on your products?
A. All products at CP King come with a 12 months warranty.
Q. Do your tactiles and stair nosing comply with Australian Standards and the National Construction Code (NCC)?
A. Call us on 1300 200 211 to speak to one of our experts today and they will happily guide you on which tactiles and stair nosing comply with Australian Standards and meet the National Construction Code.
Q. Can you send me a slip rating test certificate for your Stair Nosing and Tactile products?
A. Yes. Slip Rating Test Certificates for Tactiles and Stair Nosing are available upon request. Please call 1300 200 211 or email us at info@cpking.com.au.
Q. Do you have datasheets available?
A. Yes. Datasheet are available on request. Please call 1300 200 211 or email us at info@cpking.com.au with the product you require a datasheet for and we will send you a datasheet.
Q. Do you have application / installation guides for your products?
A. Yes. Application/ installation guides are available on request. Please call 1300 200 211 or email us at info@cpking.com.au with the product you require an installation guide for and we will send you one.